ExamDumps.co provides our clients access to a web portal through a question file, which allows them to interact with the questions directly.💥 Discount You Deserve: 30% OFF on all types exam dumps
Salesforce has officially rebranded its AI Specialist Certification into the new Salesforce Certified Agentforce Specialist Certification.
The update went live on March 3, 2025, at 1 PM PST, and registration for this credential is now open.
This transformation reflects Salesforce’s broader vision of integrating AI-powered agents into its ecosystem.
The Agentforce Specialist certification is designed to help professionals master Salesforce’s AI tools, making them capable of applying AI-driven automation and customer service solutions in real-world scenarios.
So, what does this mean for candidates who were preparing for the AI Specialist exam? How is the Agentforce Specialist certification different? And what if you already hold the AI Specialist credential? Here’s everything you need to know.
What is the Salesforce Agentforce Specialist Certification?
The Agentforce Specialist Certification replaces the older AI Specialist credential. It validates your expertise in:
AI-driven customer support
Automation workflows
Business intelligence within the Salesforce ecosystem
This certification demonstrates your ability to configure and optimize Salesforce’s Agentforce features, proving you can drive success with AI-powered solutions.
Who Should Take This Salesforce Certified Agentforce Specialist Exam?
Salesforce professionals looking to specialize in AI-driven automation
Customer service managers aiming to optimize workflows with AI
Developers and admins who want to integrate Salesforce AI tools
Digital transformation and AI enthusiasts who want to stay ahead in an AI-driven workforce
Details about Agentforce Specialist Exam
If you’re planning to take the exam, here are the key details:
Questions: 60 multiple-choice (+ up to 5 unscored)
Time Limit: 105 minutes
Passing Score: 73%
Cost: Free for first attempt
Retake Fee: $100 USD + taxes
Mode: Online proctored or at testing centers
Open Book: No (no digital/printed materials allowed)Prerequisites: None
For official scheduling, visit the Salesforce Certification Page.
Agentforce Specialist Exam Outline
The exam is divided into five domains:
1. Prompt Engineering (30%)
When to use Prompt Builder
Creating and managing prompt templates
Applying grounding techniques for accuracy
Activating and executing prompts end-to-end
2. Agentforce Core Concepts (30%)
Role of AI agents and the reasoning engine
Managing topics and agent actions
Monitoring adoption and performance
Security settings and sandbox-to-production deployment
3. Agentforce Integration with Data Cloud (20%)
Enhancing responses with Agentforce Data Library
Using retrievers to improve grounding
4. Agentforce in Service Cloud (10%)
Creating agents using Knowledge articles
Integrating with digital communication channelsApplying generative AI features in Service Cloud
5. Agentforce in Sales Cloud (10%)
Identifying generative AI features for Sales Cloud
Using Sales Agents (SDR, Sales Coach, etc.) to boost sales
AI Specialist vs. Agentforce Specialist: What Changed?
Already Have the AI Specialist Credential?
If you already earned the AI Specialist certification, you don’t need to retake the new exam.
Salesforce will automatically update your credential to Agentforce Specialist on March 3, 2025.
You’ll receive an official email with details and a new certification badge.
Anyone certified before August 2025 must complete the Agentforce Summer ’25 maintenance module to stay current.
Salesforce Agentforce Specialist Certification – FAQs
1. Is the Agentforce Specialist exam free?
Yes, the first attempt is free. Retakes cost $100 USD + taxes.
2. Do I need the AI Specialist certification first?
No. The Agentforce Specialist exam has no prerequisites.
3. How many questions are in the exam?
There are 60 multiple-choice questions (plus up to 5 unscored).
4. What score do I need to pass?
You must achieve at least 73%.
5. What happens to my AI Specialist certification?
It’s automatically upgraded to Agentforce Specialist.
6. Will I need to maintain this certification?
Yes. A Summer ’25 maintenance module is required for those certified before August 2025.
7. How do I prepare for this exam?
Use official Salesforce resources and updated Agentforce Specialist dumps, practice exams, and study guides from ExamDumps.co to prepare effectively.
Final words
The launch of the Salesforce Agentforce Specialist Certification marks a new era of AI-driven transformation. It’s more than a simple rebranding — it proves Salesforce’s commitment to delivering real-world AI automation solutions for businesses.
For Salesforce professionals, admins, and service managers, this Agentforce Specialist certification is the perfect opportunity to demonstrate expertise in AI-powered agents, predictive insights, and workflow automation.
ExamDumps.co, provides reliable exam dumps, updated practice questions, and verified study guides for the Agentforce Specialist certification. With ExamDumps.co resources, you can prepare smarter, boost your confidence, and pass on your first attempt.
🌟 Please Read
(.....Instead of just memorizing the answers, focus on understanding the reasoning behind each question. This way, you’ll not only pass the exam but also apply your knowledge in real-world scenarios…………)
30% OFF – Limited Time Offer! Don’t miss out >>>>>https://www.examdumps.co/agentforce-specialist-exam-dumps.html
